FAQ Category: WP Social Pro

If you are using the Free version of the plugin, you’ll need to purchase WP Social Pro first. Once installed, look for the option titled “Only Show Page Owner’s Posts”. When that is checked, these posts will be hidden from view.

That probably means the URL you’ve given the Like Button is invalid. Sometimes this happens in the feed widget, if the URL isn’t a valid Facebook Page.

No worries! Did you include any non-integer characters? Be sure the width is just something like “250″ (ignore the quotes) – you don’t need to include “px”.

OK, so here’s the deal: Your Facebook Feed needs to come from a Publicly Accessible Facebook page. If your page is Private, or if you have an Age Limit set that thus requires the user to login, the plugin won’t be able to display the feed data (it will instead just display the page title, like button, and profile pic – even that can be dependent upon your settings.) Here’s how to test if your page is Public or Private: Logout of Facebook and then try to visit the Facebook Page in question. If Facebook wants you to login to be able to view the Feed, then this page is not Publicly Accessible. You just need to update the Page’s relevant settings so that it is.

It’s all good! This just means there is no feed data – this could be due to bad settings, including a bad Page ID, App ID, or Secret Key. Be sure to check your Facebook Page’s Privacy Settings, too! Check the plugin instructions for help (or send us a message if you think it’s an error.) Sometimes, we also see people that have options set in a way that are blocking their feeds from displaying. For example, if the Show Only Events option is checked, under the Display Options tab, and you have no Events to display in your feed, then you will receive the error message on the Help screen.

OK! We have a great page with some helpful information here. Follow the information on that page to Create A Simple Facebook App – you’ll be guided along the way to get your App ID, Secret Key, and any other info you may need.