Use the links below for information on how to install and configure your plugin. You can also read our Frequently Asked questions and view some screenshots of the plugin.
Setting Up Curbside Pickup Pro with WooCommerce
Curbside Pickup Pro automatically integrates with WooCommerce. All you need to do is specify Curbside Pickup as a shipping option, and the software takes care of the rest!
How To Add A New Scheduled Pickup
Adding a new Scheduled Pickup to the system is very simple. If you’re using WooCommerce and have selected Curbside Pickup as your shipping method, they will be added automatically. If you are using another system, you’ll need to add them manually. Once a Scheduled Pickup is in the system, everything else remains the same. Method…
The Dashboard
The Dashboard page is at the heart of Curbside Pickup Pro. It is intended to be left open in your browser, to help your staff coordinate deliveries as they arrive. Accessing the Dashboard The Dashboard can be found under the Curbside Pickup menu in your WordPress dashboard. From here you can see which customers are…
Adding Notes To A Customer Order
You can add internal notes to a customer’s order, for the benefit of other staff members. The customer will not see these notes on receipts, confirmation emails, or any other customer facing page. You can add Notes by bringing up the Update Order screen, either from the Dashboard or from any list of Scheduled Pickups.…
Rescheduling A Pickup
Rescheduling a pickup is very simple. Simply bring up the Update Order screen, either by clicking on the order in the Dashboard or by clicking the Update Order button in a list of Scheduled Pickups. When the Update Order screen appears, click on the Reschedule button. Select a new Date & Time, and then click…
Completing / Delivering A Scheduled Pickup
When an order has been successfully delivered to the customer, you will want to mark it as Complete so that it no longer appears in your Dashboard. To do so, simply bring up the Update Order screen, either by clicking on the order in the Dashboard or by clicking the Update Order button in a…
Canceling A Scheduled Pickup
Sometimes you will need to cancel an order, so that it no longer appears in your Dashboard. To do so, simply bring up the Update Order screen, either by clicking on the order in the Dashboard or by clicking the Update Order button in a list of Scheduled Pickups. When the Update Order screen appears,…
Handling Late Pickups (aka No Shows)
If a customer’s scheduled pickup time has passed by at least one hour, their Scheduled Pickup will automatically be marked as Late. You can find a list of these pickups by visiting the Curbside Pickup -> Late Pickups menu. For the rest of the day, you will see the pickup listed in the Dashboard under…
Pickup Schedules
Pickup Schedules determine which hours are offered to your customers for pickup. You can create a new Schedule or modify an existing Schedule by visiting the WP Curbside -> Pickup Schedules menu in your WordPress dashboard. Initially you will see one Default Schedule listed, with pickup times form 9 AM – 6 PM, Monday through…
Managing Multiple Pickup Locations
Requires WP Curbside Pro WP Curbside Pro can support as many pickup locations as you would like. Each Location can have its own hours, notification lists, contact information, and more. Customers will be able to select their choice of location during checkout. You’ll also be able to filter the Dashboard, Pick List, and Order List…
Using The Order List
Requires WP Curbside Pro The Order List provides a comprehensive list of all of your orders for the day. Its very useful for packing, or for checking off customers as they arrive. Itcan be found under the Curbside Pickup -> Order List menu in your WordPress dashboard. The Order List contains the following columns: Title…
Using the Pick List
Requires WP Curbside Pro The Pick List provides a grid view with your orders in the rows and the products you sell in the columns. Only products which are included in at least one order are shown. It can be found under the Curbside Pickup -> Pick List menu in your WordPress dashboard. In addition…
Curbside Pickup Pro Settings
You can find the Settings for WP Curbside by visiting the WP Curbside -> Settings menu in your WordPress dashboard. Note: there is also a settings page available when you select Curbside Pickup as a Shipping Option in WooCommerce. At this time, the only setting offered here is changing the label shown to the customer.…