I have a question! How can I get help?
We would love to help!
Pro customers should email any and all questions to [email protected], and we’ll be happy to help.
If you haven’t upgraded yet and are still using the free version, you can try the WordPress Support Forum – other users might be able to help you there, and we regularly monitor this forum as well.
There are grey boxes, weird styling, or font issues occurring in my output. What can I do?
That is unfortunate. One common issue is people who have copied and pasted the shortcodes end up with <code> tags around their shortcode. To check this, click over to your Text Editor and make sure you don’t see any <code> tags around the shortcode — if you do see them, just delete them and your problem should go away. If it doesn’t, Contact Us.
How do I link the entire Banner to the Target URL and not just the Call To Action Button?
On the Options screen, check the box next to “Link Entire Banner”.
What should I do if I don’t want a call to action button?
Simply leave the call to action text field blank
Who is Illuminati Karate?
Illuminati Karate, Inc., is the parent company of GoldPlugins.com. You may see the name Illuminati Karate on PayPal.com or in various bits of documentation. Don’t worry! It’s just us.
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