When I Input My API Key and Email, My Plugin Still Says it Isn’t Registered!
Sometimes, when a user tries to register their plugin, they aren’t able to. This can happen for a few different reasons:
- Your API Key is entered incorrectly: sometimes, a user will remove the prefix from their key. For example, if your key is
loc_pro_aae5efbd02then you need to use the whole key; don’t remove the part that says
- Your Email Address is entered incorrectly: our registration fields are case-sensitive! Often, a user will enter an e-mail address one way when paying and another way when registering. You need to be sure the e-mail address is an exact match, including uppercase and lowercase characters, otherwise registration will fail.
- You’ve entered the incorrect e-mail address: sometimes, a user will use a different e-mail address during payment than they use on the site (such as using their own e-mail address when buying a plugin for a client.) For registration to be successful, you have to use the same Email address that you used during purchase.
I have a question! How can I get help?
We would love to help!
Pro customers should email any and all questions to [email protected], and we’ll be happy to help.
If you haven’t upgraded yet and are still using the free version, you can try the WordPress Support Forum – other users might be able to help you there, and we regularly monitor this forum as well.
How do I link the entire Banner to the Target URL and not just the Call To Action Button?
On the Options screen, check the box next to “Link Entire Banner”.
What should I do if I don’t want a call to action button?
Simply leave the call to action text field blank
Who is Illuminati Karate?
Illuminati Karate, Inc., is the parent company of GoldPlugins.com. You may see the name Illuminati Karate on PayPal.com or in various bits of documentation. Don’t worry! It’s just us.
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