I have a question! How can I get help?
We would love to help!
Pro customers should email any and all questions to [email protected], and we’ll be happy to help.
If you haven’t upgraded yet and are still using the free version, you can try the WordPress Support Forum – other users might be able to help you there, and we regularly monitor this forum as well.
There are grey boxes, weird styling, or font issues occurring in my output. What can I do?
That is unfortunate. One common issue is people who have copied and pasted the shortcodes end up with <code> tags around their shortcode. To check this, click over to your Text Editor and make sure you don’t see any <code> tags around the shortcode — if you do see them, just delete them and your problem should go away. If it doesn’t, Contact Us.
Urk! This FAQs Plugin is too easy to use! Will you make it more complicated?
Never! Easy is in our name! If by complicated you mean new and easy to use features, there are definitely some on the horizon!
Hey! How do I allow my visitors to submit FAQs?
To add a form to your website that allows your customers to submit new questions, just add this shortcode to any page or post:
If you’d like to add the form to a sidebar or other widgetized area, simply look for the Easy FAQs – Submit A Question widget.
Great question! With the Pro version of the plugin, you can do this with our front end form that is output with a shortcode! FAQs will show up as pending on the Dashboard, for admin moderation. Click here to purchase the Pro version.
How Can I Setup Accordion-Style FAQs?
To output a your FAQs in an Accordion Style, add a shortcode like this one to any page:
[faqs category='my-category' style="accordion" theme="future-purple"]
If you prefer the accordion to start with all of the items collapsed, use this shortcode instead:
[faqs category='my-category' style="accordion-collapsed" theme="future-purple"]
Who is Illuminati Karate?
Illuminati Karate, Inc., is the parent company of GoldPlugins.com. You may see the name Illuminati Karate on PayPal.com or in various bits of documentation. Don’t worry! It’s just us.
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